App support
Lead Pattern mobile app support
Support for iOS and Android users of Lead Pattern, operated by CUBOT INFOTECH LLP.
App name
[LEAD PATTERN APP NAME]
Current version
[VERSION]
Support email
Support phone
iOS
[IOS APP STORE URL]
Android
[ANDROID PLAY STORE URL]
Who owns the app?
The Lead Pattern mobile application is operated by CUBOT INFOTECH LLP. The product helps business teams manage WhatsApp conversations, leads, and related workflows. Full product marketing is available at https://leadpattern.com.
FAQ & troubleshooting
How do I create an account?
Sign up on the Lead Pattern website or through the mobile app registration flow. Use a business email and complete verification steps shown in the product.
I cannot log in
Confirm you are using the correct email, reset your password if needed, and ensure your internet connection is stable. If your workspace admin disabled your user, contact them or email support.
I am not receiving notifications
Check device notification permissions for the app, battery optimization settings, and that you are signed in. Force-close and reopen the app after enabling notifications.
WhatsApp connection problems
Verify your WhatsApp Business API / number setup in the web dashboard, confirm Meta account status, and ensure templates are approved where required. Connection issues can also originate from Meta-side restrictions.
Subscription or billing questions
Contact founders@leadpattern.com with your account email and invoice reference. Software fees are separate from Meta/WhatsApp conversation charges.
How do I delete my account or data?
Use the Delete Account and Data Deletion pages linked below, or email support from your registered address.
Privacy questions
See our Privacy Policy and Data Protection pages, or email support with “Privacy” in the subject line.